How do I sue a limousine service?

I rented a limousine for my daughter's Sweet 16 and I purchased the party pack. It included Red carpet treatment, balloons, and cold drinks. When the driver arrived, none of that was included. I called the company and they said he did not read the notes and just said they did not charge me, so it didn't matter. As we drove off, there were only about five drinks, for about 17 people, and they were hot. I called the service again and they just stated that there should be some. I asked the driver to make a stop at Walgreens, so that we could purchase ice and beverages. While we were there, due to the conversations on the phone, he said he could not go any further without my CC imprint. The charges were made to the Credit Card the day before. I called the company back and canceled the trip. They said they would leave us at that spot. So reluctantly, I agreed to $120 in charges, just to get us back to the pick up point. I paid his cash for the $120 and just had other friends and family pick us up from there. I was refunded the cost of the limo but felt that my daughter's birthday was ruined. The company I used was On Demand Transportation/Limousines Etc.